Privacy Policy

Praxis · Effective date: June 26th 2026
Operated by Milky Way Labs (“we,” “us,” or “our”)

This Privacy Policy describes how Milky Way Labs collects, uses, and shares information when you use the Praxis mobile application (“Praxis” or the “App”) and related services. By using the App, you agree to the practices described here.

Important: Praxis is a personal productivity tool for dental professionals. Patient names, phone numbers, procedure records, and earnings data you enter in the App are stored locally on your device and are not transmitted to our servers. You are responsible for how you use the App and for complying with applicable laws, professional obligations, and workplace policies regarding patient information.

1. Information we collect

1.1 Information you provide

When you create or sign in to an account, we may collect:

  • Name — provided by you or by your sign-in provider (Apple or Google).
  • Email address — used to identify and authenticate your account.

1.2 Information collected automatically

When you use subscription features, our service providers may collect:

  • User ID — a unique account identifier used to link your account across services.
  • Device identifiers — such as vendor-specific device IDs used for subscription management.
  • Purchase history — subscription status, trial status, and transaction information related to in-app purchases.

1.3 Information stored only on your device

The following data is stored locally on your device and is not collected by us or transmitted to our servers:

  • Patient names and phone numbers
  • Procedure records and notes
  • Practice and earnings information
  • App preferences (such as currency and tour progress)

If you delete the App or clear app data, this local information may be permanently lost unless you have your own backup.

1.4 Information we do not collect

We do not use third-party analytics, advertising, or crash-reporting SDKs in the App. We do not collect precise location, contacts from your address book, photos, browsing history, or health data from Apple Health or similar platforms.

2. How we use information

We use the information described above solely for App functionality, including to:

  • Authenticate you and maintain your account
  • Enable sign-in with Apple, Google, and passkeys
  • Validate subscriptions and restore purchases
  • Enforce access to paid features
  • Protect against fraud and abuse
  • Respond to support requests

We do not use your information for third-party advertising, our own advertising or marketing, analytics, or product personalization.

3. How we share information

We share information only with service providers that help us operate the App:

We do not sell your personal information. We do not share your information with data brokers. We do not use your information for tracking as defined by Apple’s App Tracking Transparency framework.

We may also disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

4. Data retention

Account and authentication data is retained for as long as your account is active and as needed to provide the App. Subscription-related data is retained as needed to manage billing and entitlements. You may request account deletion by contacting us at [CONTACT EMAIL].

Local app data on your device remains until you delete it or uninstall the App.

5. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export personal information we hold about you, or to object to or restrict certain processing.

You can manage or cancel subscriptions through your Apple ID account settings: Manage Subscriptions.

To exercise privacy rights, contact us at support@milkywaylabs.ai. We may need to verify your identity before responding.

California residents

Under the California Consumer Privacy Act (CCPA), as amended, California residents may have additional rights regarding personal information. We do not sell or share personal information for cross-context behavioral advertising.

EEA, UK, and Switzerland

If you are in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the right to lodge a complaint with your local supervisory authority.

6. Security

We use reasonable technical and organizational measures to protect account information handled by our service providers. Authentication tokens are stored using secure device storage. No method of transmission or storage is completely secure.

7. Children’s privacy

Praxis is not intended for users under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

8. International transfers

Our service providers may process information in countries other than your own. Where required, appropriate safeguards are used for cross-border transfers.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on https://milkywaylabs.ai/ecosystem/praxis/privacy and update the effective date. Continued use of the App after changes means you accept the updated policy.

10. Contact us

If you have questions about this Privacy Policy, contact:

Milky Way Labs
Email: legal@milkywaylabs.ai
Website: www.milkywaylabs.ai
Don Emil II Bld, Reparto Los Tres Ojos, Santo Domingo Este, Santo Domingo, Dominican Republic.